Established in 1979, Media Markt is a German multinational consumer electronics retail chain with over 1,000 stores worldwide and a sales revenue of €21 billion in 2020. With its spacious stores and diverse product range, Media Markt sought to integrate robots to assist customers in product searches and navigation, while also attracting more foot traffic. KettyBot's product search functionality effectively met this need, allowing staff to pre-set product and location information on the PUDU merchant management platform, enabling the robot to guide customers throughout the store. The multi-layer trays and advertising screens of KettyBot and BellaPro also provided excellent platforms for marketing materials.