Case Studies

Ryugujo Spa Hotel Mikazuki Partners with Pudu Robotics to Explore the Beauty of Traditional Japanese Style Merged with Cutting-Edge Technology

Ryugujo Spa Hotel Mikazuki is one of the largest hot spring hotels in the Kanto region. As customer demand continues to grow, the hotel faces increasing expectations for operational efficiency and service quality. To address these challenges, the hotel has introduced Bella and CC1 robots. Bella handles food delivery and tray collection in the buffet restaurant, while CC1 takes charge of cleaning the floors, completing what was once a two-hour manual task in just 20 minutes, significantly reducing the workload for staff. By collaborating with Pudu Robotics, Ryugujo Spa Hotel Mikazuki aims to create unforgettable memories for every guest through technological innovation.

JapanHospitality

PUDU CC1

Increased Efficiency
The robots take on busy period tasks such as food delivery and floor cleaning, saving 50% of the workload and allowing staff to focus on customer service.
User-Friendly Operation
Bella and CC1 employ a touchscreen interaction system, enabling most staff to operate them with ease.
Enhanced Atmosphere
The robots' friendly, customized appearances perfectly integrate into the hotel ambiance, becoming favorites among both guests and employees.

Testimonial

Ryugujo SPA Hotel · Japan

The operation of Bella and CC1 is very simple; anyone can master it in one go. Since their introduction, I've been able to utilize my time more effectively, and I’m very satisfied with this.